To find a solution with the company, we recommend contacting the Consumer Mediation Service.
Boulevard du Roi Albert II 8, box 1 – 1000 Brussels. Tel.: 02 702 52 20 (from 9am to 12pm). Email: contact@mediationconsommateur.be.
Before submitting a mediation request, we recommend first contacting the company and trying to resolve the problem directly with them.